Hello! 

Thanks for checking out our job posting for the role of Product Manager, Delivery & Operations at PerchPeek. You’ve already taken a tiny step towards being a part of our team—huzzah! We know that taking your next career step is as exciting as it can be exhausting. So, with that in mind, we’ve tried to keep our description simple and cliché-free to help you decide if PerchPeek and this role are a good match for you.

Note: this role is open exclusively to candidates based in GMT, GMT+1 or GMT+2 time zones. Due to the needs of this role and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest!

What is PerchPeek?

At PerchPeek we dream of a borderless world where people have the freedom to live and work where they please. Where ideas and resources flow where they’re most needed unrestricted by national borders. We strive to create a world of opportunity for everyone, anywhere – one move at a time.

We’re building a streamlined Mobility ecosystem to empower businesses and individuals to move anywhere in the world. We support employers and employees through every stage of the relocation process, providing an affordable, scalable, high-value service, powered by technology and relocation expertise.

Have you ever relocated? If so, you probably know how overwhelming it can be—immigration hoops, tax implications, housing, shipping, utilities, banking…the list goes on. No matter where in the world you go, relocating is complicated, time-intensive, and stressful. PerchPeek was conceived to change that.

For relocators, our goal is to guide them through every step of their move with a delightful mix of tech, coaching, content, and partnerships which work together to make relocating simpler, faster, and more fun. 

For employers, we streamline the entire process of supporting international Mobility into one easy-to-use platform, turning Mobility into a strategic advantage for thriving globally.

Now you know why we’re so passionate about what we do!

The Role

This is a hybrid Product Manager + Product Operations role designed to improve both what we build and how we build it.

We’re growing quickly – and we need someone who loves clarity, structure, and momentum to help us scale the product organisation with speed and quality, focusing on:

• Sprint process best practices & delivery rhythm
• Backlog readiness & ticket quality assurance
• Product development prioritisation
• QA testing coordination & release process
• Operational visibility & product health metrics

You will partner closely with our VP of Product, designers, and engineers to make sure the team is always delivering the most impactful work with clarity and minimal friction. 

This is a role for someone who loves driving clarity, sequencing work, unblocking teams, and making complex workflows run smoothly.

Responsibilities

Whilst every role in a startup has a degree of flexibility over time, here is what we see as this role’s main responsibilities:

1. Own the Product Delivery Rhythm

• Ensure smooth execution of sprint planning, backlog grooming, stand-ups, and retros by supporting processes, streamlining workflows, and tracking action-item follow-up
• Maintain a clean, prioritised backlog with at least two sprints’ worth of “dev-ready” tickets
• Enforce clear tech-ticket deadlines after scoping
• Track progress and proactively flag risks

2. Coordinate QA & Release Readiness

• Establish predictable release processes, rituals and checklists
• Perform QA testing, coordinate stakeholder demos and testing, and ensure readiness standards are met
• Own go/no-go release decisions together with the team
• Maintain clear release notes, changelogs and cross-functional comms

3. Lead Product Operations

• Maintain the “single source of truth” for roadmap + work-in-progress
• Maintain product documentation
• Manage tooling, templates, documentation and operational workflows
• Identify and remove process bottlenecks
• Build simple dashboards for product health and adoption

4. Strengthen Cross-Functional Collaboration

• Be the coordination hub for Engineering, Product, Finance, our customer-facing teams, and GTM
• Surface the right information, to the right people, at the right time
• Keep communication crisp, simple and actionable

Requirements

• 3+ years of experience in Product Operations, Release Management, Product Management, Project Management, or Quality Assurance and a desire to grow into a Product role. Examples of relevant previous roles include:
  • Technical Project Manager / Program Coordinator
  • Roles in business operations (BizOps), sales operations, or revenue operations
  • QA Engineer / QA Lead (especially if you’re looking to move into Product)
  • Business Analyst or Technical Analyst
  • Management Consultant (junior–mid level), Digital Transformation or Technology Consultant
  • Process / Operational Excellence Specialist
  • Technical Support Lead, Customer Support Lead, or Systems Analyst
• Experience running sprints and coordinating multidisciplinary teams (or comparable experience)
• Strong proficiency with agile tools and workflows
• Comfort with technology and the fundamentals of software development

The type of person we think will be awesome at this will likely have the following range of qualities and experience:

• You are Process-Oriented: You have a proven track record of taking a disorganised (or non-existent) process and turning it into a documented, efficient system. You are exceptionally organised and thoughtful about how one piece of work impacts another.
• You Have Strong Project Management Skills: Strong familiarity with Agile/Scrum. You know how to manage dependencies, facilitate stand-ups, and keep a timeline on track.
• You are a Clear Communicator: You have excellent written and verbal English and ability to distill complex updates into clear, concise summaries for different audiences (from devs to sales).
• You are Comfortable with Data: You can build your own reports, clean data sets, and use analytics tools to answer questions without needing a data scientist.
• You Lead Without Authority

Whilst not necessary, we’re especially interested in candidates with:

• Background in B2B SaaS & Scale Ups
• Experience coordinating QA or releases
• Familiarity with analytics tools (SQL/Looker/Tableau/Jira/Mixpanel)

Pay & Benefits

Salary

PerchPeek values transparency in our approach to global compensation. We aim to be holistic, fair, and always improving. We are data-led and regularly evaluate our salary ranges against other companies of a similar size and stage. Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and location. In your first interview, we’ll have an open conversation about compensation.

The PerchPerks

• Company share options - be a business owner and have your very own little piece of PerchPeek. 
• Flexible Holiday and Leave - you’ll receive all statutory holiday plus wellbeing leave and flexible annual leave for you to rest, relax, or recharge as you see fit.
• Work from Anywhere - PerchPeek is a fully distributed company that supports employees in working wherever they’d like to be within the parameters of your role’s requirements. We offer an allowance to ensure your working environment suits you.
• Learning & Development Budget - so you can be proactive about learning something fun outside of your core role
• Regular socials, an annual offsite, and a meetups budget - or time spent turning colleagues into friends (corny but we don’t care).

Ready to be a Perchy?

Firstly, no need for a full cover letter (phew)! Please just share your resume and respond to the application questions.

If we think we’re well matched, you’ll be invited to a video call with one of the PerchPeek team so we can get to know each other a bit better. 

We hope you’re as excited to apply as we are to hear from you. Good luck!

Note: Studies show that women and people of colour are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your gender, race, religion, age, sexual orientation, marital status or disability - we want to hear from you! We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.